Integrated Technology Services

Mitel Networks 6510 Unified Messaging

Mitel Networks 6510 Unified Messaging platform provides enterprises with enhanced access and control over communications. Through features such as multilingual auto-attendant, voicemail, text-to-speech, fax mail and wireless device support, the 6510 Unified Messaging Platform offers a myriad of options for enterprise users to retrieve and manage messages.

Fully supporting both IP and TDM environments, the 6510 is designed to interface with a range of voicemail systems (including Mitel Networks NuPoint Messenger) using industry standard networking protocols (VPIM and AMIS.)

Mitel Networks 6510 Unified Messaging also supports a range of e-mail systems including:Lotus Notes, Novell GroupWise, Microsoft® Exchange 5.5 and Exchange 2000. Future releases of the 6510 Messaging Platform will incorporate Mitel Networks speech recognition capabilities.

The 6510 Unified Messaging solution also provides:

  • Automated attendant with multilingual capabilities
  • Time-of-day and day-of-week scheduling for automated attendant configuration
  • Integrated and unified messaging
  • Client manager that provides visual call control, instant messaging and visual mailbox management from the desktop PC
  • AMIS/VPIM compliant networking
  • Automated company greetings
  • Caller ID, DNIS, and off premise routing
  • Integration of wireless devices including PDAs

Captaris CallXpress Unified Messaging

 

In today's fiercely competitive business environment, fast, dependable messaging is essential. The problem is, conventional systems can't always live up to that standard. If you've ever spent a day trying to get an urgent fax to a traveling employee, or missed a business opportunity because you couldn't access your email, you already know how often traditional messaging methods fall short. Further, managing all those different messaging formats is eating into productivity: today's workers spend an increasing percentage of their time just accessing messages.

There is a better way: CallXpress® unified messaging from Captaris.With CallXpress, employees don't haveto be in the office to get a fax, or logged on to a computer to access their email; all of their messages-voice, fax and email-are available via the telephone, wireless device, or computer, anytime they need them. CallXpress increases productivity at the office, too: with all three message types displayed together on the desktop computer, message retrieval is fast, and prioritizing easy.
 
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